Empower your Staff to:

Manage, track and measure citizen requests without spending phone time.Respond to citizen questions online—and add to the public knowledge base so citizens can get the answer with no staff time needed next time (FAQ’s).Quickly post documents and events (Documents, Calendar).Increase public participation by emailing timely information to interested people.Generate class rosters, reservation lists, financial summaries, and other reports.

Empower the public to:

Report a problem,(i.e.) like a pothole or nuisance neighbor with tall grass, and track progress from start to finish.Get the answer to a question (FAQ).Find a specific document or form (Documents).See what’s going on in town or get details on a specific event (Calendar).Sign up for newsletters or other informative emails (Subscriptions).Register for a class or event online (Parks and Rec).

Paperless eGov:

A little tech process reengineering and just the right mix of eGov applications … gives you a new web-enabled process that saves you time and lots and lots of paper. That’s our definition of our Paperless eGov.

Take registrations for simple licenses like drivers and business licenses/renewal. They consume staff time and are burdensome for constituents. We provide solutions that are designed to eliminate or make applying for these permits and licenses super super-simple for the citizens residents and citizens in the diaspora and at the same time, reduces data entry by government staff. Data can always be made accessible to the public.

Available for a growing number of items including press releases, applications, renewal s and business licenses.

Select submitted licensing information can be published to your website via search and mapping interfaces Easier for residents to comply – drives revenue